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Fixes You Must Be Aware Of for Netgear Genie Firmware Update Failures!

Having trouble updating the firmware on your Netgear device? It’s a common issue, with users often encountering a halt in the Netgear Genie firmware update process, leading to device bricking. If you find yourself in a similar situation where the Netgear Genie setup page shows no progress, read on to understand the problem and discover how to resolve it.

Keep in mind that firmware updates for devices like routers and extenders are crucial. However, during the process, you need to be cautious about certain key points to avoid rendering your device useless.

In this post, we’ll explore remedies to get your Netgear extender back up and running after a firmware update failure.

Fixing Netgear Genie Firmware Update Error:

Despite multiple attempts to update the firmware through the my netgear admin dashboard, if you encounter an error message, follow the highlighted instructions below.

Basic Troubleshooting Tips:

Before diving into advanced troubleshooting, try these basic solutions:

1. Power Cycle Netgear Extender:

   Restart the Netgear extender and attempt the firmware update. If a simple restart doesn’t work, power cycle the main gateway, such as the router. Disconnect and reconnect cables before trying the firmware update again.

Case 1: Netgear Genie Won’t Open? Try Reset!

If the Netgear device is bricked and accessing the Netgear Genie page seems impossible, attempt a reset. Press and hold the Reset button on the device for 10 to 15 seconds using a sharp-pointed object. After resetting, set up your Netgear extender from scratch using the Netgear Genie login URL.

Now, proceed to update the firmware on your Netgear device without any issues.

Case 2: Netgear Genie Download Page Accessible

If you can log in to the Netgear Genie page via but still encounter issues with the firmware update, try updating the firmware with remote login. Follow these steps:

1. Download TFTP Client on PC:

  • Connect your computer to stable WiFi.
  • Download TFTPD64 from the official website.
  • Install it on your computer.

2. Download Firmware:

  • From the Netgear Official website, download the firmware file for your Netgear device model.
  • Save the Zip file and extract it on your computer.

3. Set Static IP Address:

  • Link your computer to the Netgear extender using an Ethernet cable.
  • Assign a static IP in Ethernet Properties.

4. Configure TFTPD64 to Extender:

  • Run TFTPD64 and select the PC LAN adapter.
  • Input the extender’s default IP Address in the Host field and enter 69 in the Port field.

5. Install Firmware:

  • Explore and find the firmware file.
  • Remove the Ethernet connection, reboot your extender, and initiate the firmware installation process.

Final Note:

Your Netgear extender will soon run on the latest firmware version. This concludes our post on fixing the Netgear Genie firmware update error. Use these steps to update your Netgear extender’s firmware if you can’t log in to the admin dashboard.

Read More: Netgear WiFi Extender Not connecting with Spectrum Router


Q: Can power cycling alone resolve firmware update failures?

Yes, power cycling is effective for minor glitches during firmware updates. If issues persist, consider additional troubleshooting steps.

Q: What should I do if my Netgear Genie won’t open after an update?

If the Genie won’t open, try resetting the device. If the problem persists, explore advanced fixes mentioned in this guide.

Q: How do I perform a remote firmware update on Netgear Genie?

Access the Netgear Genie download page via, and if issues persist, follow the outlined steps for remote login.

Q: Is TFTP Client necessary for fixing firmware update failures?

While basic troubleshooting steps may suffice, using a TFTP client provides advanced options for addressing complex firmware update issues.

Q: Are external links reliable for additional assistance?

Yes, external links can offer valuable insights and guides from reputable sources to complement the provided fixes.

Q: Can firmware update failures lead to device bricking?

In rare cases, firmware update failures can lead to device bricking. However, following the recommended fixes minimizes this risk.

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